Launching 2027  ·  Founding hotels now being selected  ·  Properties shown are illustrative
For hoteliers

Reach the world’s most frequent travellers

Crew Portfolio is an exclusive, members-only travel club for verified airline professionals worldwide, launching in 2027.

You decide what to offer, whether that's exclusive rates, added benefits or a combination of both. Offers are only visible to verified members within our closed user group, helping protect your OTA rate parity agreements. Your property is promoted directly to a high-value audience of frequent travellers, creating opportunities for repeat direct bookings. Members also share trusted reviews with their colleagues, helping the hotels they recommend generate ongoing business from like-minded travellers.

Founding offer No commission for your first 12 months. We are selecting founding hotels now, ahead of the 2027 launch.
Your rates stay private

Exclusive rates and benefits for verified crew

Offer details, including exclusive rates and added benefits, are confidential and protected behind a verified member gateway. They are never visible to the public or OTAs, helping preserve your rate parity agreements.

Once verified with an approved airline email address, crew can sign in, access the full deal details and book directly with you. You retain the relationship, the data and the margin. Commission is 10% on achieved bookings reported monthly. There are no platform fees.

NB: founding hotels pay no commission for their first 12 months.

The public and OTAs seeYour Best Available Rate
Verified crew seeLower rates and/or add-ons
How it works

How crew book with you

Crew book directly with you. We hold no inventory and take no payment, we simply send you the guest. Every member is issued with a digital membership card for easy identification along with their airline ID.
1

Access your offer

A verified crew member signs in to reveal your crew offer. A private link opens in your own system with the crew offer details loaded. The offer code is never shown so cannot be shared.

2

Booking process

The member books directly with you in accordance with your payment terms and cancellation policy. The relationship is directly between you and the guest.

3

Verification on arrival

The guest will present a digital membership card with one time QR code for you to scan and confirm valid status. A physical airline ID card will also be presented.

No online booking system? Members are given a private rate reference to quote by email or phone, shown only after they sign in. And because every crew booking is made with a dedicated rate code, it is easy to see exactly what Crew Portfolio brings you for reporting and sales purposes.
Works with your existing booking engine
No complexity to consider. We set up your crew rate inside the engine you already use, including SynXis, Mews, Cloudbeds, SiteMinder, Little Hotelier, WebHotelier and more.
What hotels get

Unique access to verified airline employees

While your hotel page is public, your offer is hidden behind a verified member gateway and only visible to logged in members. The public and the OTAs can’t access it, so your rate parity stays intact.

More direct bookings

Crew book directly through your own system, not via an OTA. Commission is 10%, significantly below typical OTA costs, with no commission payable during your founding year. You retain the guest relationship and booking data, while members are encouraged to return directly for future stays.

Trusted reviews that drive bookings

Guests share their experiences within the community, creating valuable recommendations between colleagues who understand each other’s needs. A recommendation from a fellow crew member carries real weight, helping hotels earn repeat direct business.

Relationships that last

Pilots and cabin crew travel constantly, both for work and in their own time. Stay connected with these frequent travellers who value quality, spend directly with trusted hotels and return to places they know.

This is how your hotel would appear

A dedicated page that showcases your property

Every hotel has its own editorial page, featuring photography, key information and a clear member offer. Use the example listing to see how your hotel appears to the public and how it looks to logged-in crew members.

View an example listing Example hotel page

Who you would be reaching

Membership is closed and verified. This is the audience it opens to your hotel.
Verified
Every member is checked against a recognised airline or aviation work email domain.
Global
Our members are pilots, cabin crew and ground based aviation staff from around the world.
Connected
Word of mouth recommendations within the community drive new bookings.
Founding partners

Simple, low-risk terms

We are selecting a small group of founding hotels ahead of the 2027 launch.
No upfront cost

Free to join

Nothing to pay to be listed. We earn only when you do: 10% commission on achieved bookings. Founding hotels pay no commission at all for their first 12 months.

You stay in control

Your rates to set

You choose any rate discount and add-on benefits you’d like to offer. The better the offer the greater the likelihood of securing direct bookings. Withdraw or adjust your offer at any time. No contractual commitment and no platform or annual fees.

Founding advantage

Be among the first properties featured

Founding hotels receive priority visibility as the community launches and grows. The collection remains deliberately small and selective, giving each property a stronger presence with our members.

Apply to join Crew Portfolio

Tell us about your hotel and the benefit you would offer verified crew. We respond within seven working days.
1 About the property
2 Your member benefit 0 selected

Choose one or more benefits to offer verified crew: a discounted rate, added benefits, or both.

Rates
Room types and upgrades
Food and beverage
Spa and wellness
Transport
Long-stay and family
Bespoke and exclusive
3 Anything else?
4 Your contact details
We respond within seven working days. No obligation and no upfront cost.